Incident Triaging

Assign IT incidents faster with highest possible accuracy
to reduce business cost using resolvedAI’s iTRIAGE

iTRIAGE in Action

Faster Incident Resolution

Resolving incident faster is the key of preserving customer satisfaction while also fulfiling defined Business SLAs. Adding iTRIAGE into conventional incident management significantly reduces the overhead of incident tossing that leads to delays in problem resolution.

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Improve Defect Management

iTRIAGE can analyze defects from bug repositories using its precise machine learning model and provide actionable insights on defect assignment with just few button clicks.

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Enhance Data Analytics

With interactive dashboards and powerful reports, iTRIAGE turns your data into compelling stories that encourage smarter business decisions

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iTRIAGE Value Driver

  • Budget Optimization
  • Process Streamline
  • Optimize Resource Utilization
  • Reduced MTTR
  • Improve SLA Compliance Ratio
  • Customer Satisfaction Score
  • Advanced analytics
  • Product optimization
  • Competitive edge
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